Free Worldwide Shipping

At Lovetique, we are pleased to offer free shipping on all orders, regardless of the destination. We strive to provide you with the best shopping experience by ensuring your items are delivered to you in a timely and efficient manner.

Shipping Times

Shipping times vary depending on your location. Please find the estimated delivery times below:

• United States: 7-12 business days
• Canada: 10-15 business days
• United Kingdom: 6-8 business days
• Italy: 7-8 business days
• Rest of Europe: 10-20 business days
• Australia & New Zealand: 10-20 business days
• Asia: 10-20 business days
• Rest of the World: 15-30 business days

Please note that these are estimated delivery times and may vary due to customs processing and other unforeseen delays.

Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery through our shipping partner’s website.

Customs, Duties, and Taxes

Lovetique is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Shipping Address

Please ensure that all shipping information is correct. If you make an error in your shipping address, please contact us immediately at lovetique.shop@gmail.com. We cannot guarantee that changes can be made after the order has been processed, but we will do our best to assist you.

Lost or Stolen Packages

Lovetique is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

At Lovetique, we strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely happy with your order, we're here to help.

Cancellation

Once an order is placed, production starts right away to ensure timely delivery of your custom item. As a result, we do not accept cancellations after an order has been confirmed.

Returns

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Wrong Product Shipment

In the rare case that you receive the wrong product, please reach out to us immediately. We apologize for any inconvenience and will send the correct item to you at no extra charge.

Lovetique is dedicated to ensuring your satisfaction with our products. If you have any concerns or questions about your order, please contact us at lovetique.shop@gmail.com. Our customer service team is ready to assist you.

Thank you for choosing Lovetique for your personalized gift needs!