Returns & Refunds

At Lovetique, we strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely happy with your order, we're here to help.

 

Cancellation

Once an order is placed, production starts right away to ensure timely delivery of your custom item. As a result, we do not accept cancellations after an order has been confirmed.

 

Returns

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Wrong Product Shipment

In the rare case that you receive the wrong product, please reach out to us immediately. We apologize for any inconvenience and will send the correct item to you at no extra charge.

 

Lovetique is dedicated to ensuring your satisfaction with our products. If you have any concerns or questions about your order, please contact us at lovetique.shop@gmail.com. Our customer service team is ready to assist you.

Thank you for choosing Lovetique for your personalized gift needs!